The Shortcode Editor button is missing


There could be a few reasons behind that:

  • Go to the Dashboard > Users > Your Profile > Disable the visual editor when writing and ensure it's unticked.
  • Make sure you are on the Visual tab of the editor. If you are using a page builder such as Visual Composer, the text editor will be accessible through a text block.
  • Check out the JIG settings > General tab > Advanced > Shortcode editor button minimum user role setting, perhaps it's blocking access to the button.
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This troubleshooting fix was posted in General use on June 24, 2015