Your access to and use of the services is conditioned on your acceptance of and compliance with these terms that apply to all visitors and customers. By accessing or using the services you agree to be bound by these terms.
- Support policy is defined by CodeCanyon's Item Support Policy
- Read more information about the Terms of Support of Justified Image Grid
Automatic update service
Upon purchasing the plugin on the CodeCanyon marketplace, you receive a purchase code with your license. You are entitled to complimentary automatic updates on one site per license, provided you add this purchase code to the settings of the plugin. Do not abuse the service by making any kind of requests toward the automatic update service that are not initiated by the built-in WordPress plugin update. Your access to the automatic update service can be terminated at any time. Updates may get pushed to you earlier than official release on CodeCanyon. It's your responsibility to read the changelog carefully before updating. Updates may carry design changes or removal of previously used features which you rely on. Any change you or a support provider made to the plugin - prior to updating - will be lost. I cannot be held responsible for any loss arising from updating nor its support providers be obliged to re-customize the new version.
Presales support service
Your questions regarding features and capabilities will be answered even without a purchase. However, any inquiry related to actual use of the plugin will need to pass through purchase verification and CodeCanyon support status check first. In case the proof of purchase is not available, the support service will be limited to pre-sales questions.
Customization and consulting service
In rare cases, a support provider may offer you paid customization and consulting services. These services may not be available at all times. Due to usually very busy schedules, up to 4 hours of work can be considered and projects longer than that are out of the scope of these services. Hourly rates depend on the complexity and are disclosed at the point of request. It's not possible to negotiate a project-based flat fee. Billing is done in 30-minute intervals and denominated in USD or your local currency with an extra 3% FX rate. Compensation must be transferred through a payment service both parties find optimal. The fee is only asked upon satisfaction, usually before handing over the completed work. I do not ask for upfront payments.
Links to other sites
This website and the plugin contain links to third-party sites that are not owned or controlled by me. I assume no responsibility for the content or practices of these sites. You further acknowledge and agree that I shall not be liable, for any damage or loss caused by using such content or services available on those websites.
These terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These terms constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have between us regarding the service
We reserve the right, to modify or replace these terms at any time with 30 days notice prior to any substantial terms taking effect. By continuing to access or use the services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the services.
We may make statements regarding planned or future development efforts for our existing or new products and services. These statements are not intended to be a promise or guarantee of future availability of products, services, or features but merely reflect our current plans and are based on factors currently known to us. These planned and future development efforts may change without notice. Purchasing decisions should not be made upon reliance on these statements.
If you have any questions about these terms, please contact me.