Firsh has been extremely professional and unrelenting in his willingness to help with the tiniest detail. I only wish I could rate for multiple reasons.
The product is amazing, especially with its ability to function with WP RML folder options. This is huge. Once you get past a small learning curve, it is so easy to not only create a gallery, but to change or update images in a gallery. It makes it so simple that I can pass the know-how onto my customer so they can easily update their own galleries just by adding or subtracting images in the media library.