Firsh spent several weeks (including holiday season) with my problem. His efforts were truly above and beyond what I have come to expect for software support. He PATIENTLY! stuck with me, though my lack of web expertise would have tried any other web guru. Of course, I was desperate in resolving issues (I was to blame!...failed to embed sRGB profile into my photos!) because JIG is, by a wide margin, the best photo gallery plugin available for WordPress.

customer support
Jozsef Scheiber
vegasandtheworld
collected from
CodeCanyon reviews
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This product does amazing things and it looks great, but the thing that really impressed me was getting a considerate and friendly reply from the author within a few hours.

Even more impressive, there's a good chance the issue was unrelated to the plug-in, but he still took the time to do some debugging and advise me on a workaround.

Developers willing to truly support their code tend to write clean code, and the functionality is definitely there. My photographer client LOVES the plug-in, and I will definitely recommend it to other clients in the future.

customer support
Shasta Willson
sk-artistry
written in the USA
as a Typeform answer
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