I must have tried at least twenty gallery/portfolio plug-ins before I found Justified Image Grid, and I'd pretty much given up on finding one that would do the things I wanted it to—none of which seemed complicated to me—but when I did one last search I found JIG. I posted a question or two before purchasing and got a response that SAME DAY—some of the people I messaged with questions NEVER answered, and the ones who did generally took days to do so. I purchased JIG and asked more questions about customization, every time getting answers quickly. I cannot BEGIN to tell you how happy I am with this plug-in and its creator. I wish he made ALL of the plug-ins I have to use, because his customer service is the best I've gotten by FAR, on any plug-in I've purchased, and this plug-in is by FAR the easiest to use and customize.