When prettyPhoto shows the following error... Image cannot be loaded. Make sure the path is correct and image exist. Or any other lightbox complains that it cannot load the image, the problem is usually due to special characters in the filename. The thumbnail may show correctly because it's created differently than how lightboxes show [...]
First and foremost, individual sharing can only work with a unique URL to any given photo in the page. If the lightbox is open and you don't see something like #!jig/ML/9270 in the URL bar, then that's the problem.
When using prettyPhoto lightbox, go to JIG settings > Lightboxes tab > PrettyPhoto settings > [...]
Only one or two social sharing buttons missing, seemingly randomly? Sometimes they appear, sometimes they don't?
First, rule out plugins in your browser that might prevent them from loading. Check from another browser or computer.
Tweet and Google+ buttons are not compatible with Internet Explorer 8 and lower.
Social sharing buttons change and JIG follows their changes. Meaning [...]
Lightboxes fetch text from the opener link's title attribute and the thumbnail image's alt attribute. These are also used for SEO. You can directly influence what text JIG adds to these fields. Go to JIG settings > What text to show inside the lightbox and choose options according to your needs. The [...]
In some cases, Social Gallery will share using the the direct image URL rather than as a Social Gallery page. The reason is unknown at this moment. For the best individual social sharing, try prettyPhoto for desktop browsers and PhotoSwipe for mobile devices.
Make sure you have the latest version of Social Gallery. Contact epicplugins for [...]
Having FooBox installed is just half of the story. Make sure you've selected it in JIG settings > Lightboxes tab as the active lightbox for desktop and mobile devices.
Have you forgot to tick FooBox settings > Justified Image Grid: Add full support for Justified Image Grid galleries. No other custom settings needed! option? [...]
The fix assumes you are using the W3 Total Cache plugin. The problem happens because the cache is created for human visitors and not for Facebook. The Faceboot bot inspects the page and finds the image to be shared along with its description using Open Graph tags. Justified Image Grid sets up a slightly different version [...]
Most lightboxes can be used in a single-image or a multi-image setup. In order to convey to the lightbox that images belong together, you need two things.
To have images that belong together marked up as a group. This is usually done by the rel attribute of the anchor HTML tag (the link). You can [...]
In case clicking on a thumbnail opens two lightboxes, then one of them is coming from JIG and the other is what you already use. It's most likely added by your theme, and on some occasions by a 3rd party lightbox plugin. You need to decide which one to keep, after you've identified them. Learn more about [...]