Most likely you've moved from development or production, or wish to use JIG on another site. Or you've recently switched on SSL (https).
This idea is in accordance with the CodeCanyon regular license terms, which allow you to use the plugin on one site per license. So you've asked support to reset your license. Here's what [...]
Due to CodeCanyon item promotion guidelines a policy is in effect to avoid a race to the bottom scenario, thus no additional incentives for the purchase can be offered. The only incentive JIG has is itself! It already has a low and competitive price, at which you get a product with years of focused development [...]
There is no such thing, sorry. Due to CodeCanyon exclusive author arrangements it's not permitted to distribute the plugin for free. If you need to ensure that the plugin will work on your site, simply rely on pre-purchase support or the plethora of demos on this site. You'll have all the assistance needed to make [...]
Unfortunately, there is no such license. The extended license does not cover multiple uses either. Please refer to the License page where it's explained in a simplified, easy to understand manner. CodeCanyon license details may be hard to understand at first.