I am amazed at how your answers to every issue I’ve encountered have resulted in an eye-opening revelation of the power of your plug-in and the power that you’ve put into the hands of those using it. I may be a little slow in thoroughly grasping how each component works, but the more I learn about JIG, the more impressed I am at the forethought you’ve put into creating a tool that is both powerful and flexible at the same time. I love how your settings externalize controls of virtually all functions, and how your presets allow snapshots of the settings, and how your blue/orange/gray authority status PER SETTING allows control over who is boss: preset or settings. And then if we still don’t like every single setting in the combination of preset and general settings, we have shortcodes that can give that final tweak for one-off exceptions. Brilliant use of table-driven software functionality!

overall experience
Marty Ratcliff
martyratcliffphotography.com
written in the USA
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Firsh spent several weeks (including holiday season) with my problem. His efforts were truly above and beyond what I have come to expect for software support. He PATIENTLY! stuck with me, though my lack of web expertise would have tried any other web guru. Of course, I was desperate in resolving issues (I was to blame!...failed to embed sRGB profile into my photos!) because JIG is, by a wide margin, the best photo gallery plugin available for WordPress.

customer support
Jozsef Scheiber
vegasandtheworld
collected from
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